COMPOUNDING PHARMACY SERVICES

Situation. High volume of incoming fax orders to a central call center. Volume overwhelmed the fax lines and required an around the clock fax attendant. Orders were lost and mishandled.

 

Solution. New technology via a hosted solution converted faxes to emails as wav file attachments, allowed multiple orders to arrive simultaneously, be handled by multiple individuals, be routed digitally and archived. Problem solved.

SUPPORTING YOUR TECHNOLOGY NEEDS
 
VOICE, VOIP, HOSTED, COMPUTERS, DATA, INFORMATION, FAX, EMAIL, TEXT, NETWORK SERVICES, SERVERS, ROUTERS, SUPPORT